Affiliate Agreement

Last updated: 20 Oct 2020

Welcome to our Terms and Conditions of Use of our Affiliate Program (“Affiliate Agreement” or this “Agreement”). This is important and affects your legal rights, so please read through the terms referenced in this document as well as our Terms of Service and Data & Privacy Policy carefully.

  1. INTRODUCTION

    1. By applying for, signing up or otherwise using our getArrange.com’s services, Affiliate Program services, website, or accessing any content or material that is made available by getArrange.com (together, the “Services”) as a Member / Certified Estate Planner (“Affiliate” or “you”), you are entering into a binding contract with Arrange Pte Ltd. (“getArrange” or “getArrange.com” or “we” or “us”).
    2. Your agreement with us includes this Agreement, our Terms of Service (where applicable) and our Data & Privacy Policy (together, referred to as the “Agreements”). You acknowledge that you have read and understood the Agreements, accept these Agreements, and agree to be bound by them. If you don’t agree with (or cannot comply with) the Agreements, then you may not use any of getArrange’s services or sign up for our Affiliate Program.
    3. You can join the Affiliate Program as a Member or as our Certified Estate Planner. Both groups are also sometimes referred to as our gA-Affiliates or our Affiliates.
  2. CHANGES TO THE AGREEMENTS

    1. Occasionally, we may, in our discretion, make changes to the Agreements. When we make material changes to the Agreements, we will provide you with notice as appropriate under the circumstances, e.g., by displaying a prominent notice within the Portal or by sending you an email. In some cases, we will notify you in advance, and your continued use of the Services after the changes have been made will constitute your acceptance of the changes. Please therefore make sure you read any such notice carefully. If you do not wish to continue using the Services under the new version(s) of the Agreements, you may terminate the Agreements by one of the termination methods listed below.
  3. DATA PROTECTION & PRIVACY POLICY

    1. By applying to our Affiliate Program, you would inevitably need to provide us with some personal details. We will use your personal data as appropriate in accordance with our Data & Privacy Policy.
  4. JOINING THE AFFILIATE PROGRAM AS A MEMBER

    1. Criteria to Join as a Member

      1. Joining as a Member in our Affiliate Program is offered at the sole discretion of getArrange and is not open to the public. The Affiliate Program is available to individuals (who satisfies our criteria) and is limited to one Affiliate Account per individual.
      2. To apply to the Affiliate Program, you need to:
        1. Be above 21 years old;
        2. Hold a valid Monetary Authority of Singapore’s Financial Adviser Licence;
        3. Not be a subject of any Monetary Authority of Singapore enforcement actions; and
        4. Submit the Application form including any necessary documents we may need to verify your identity.
      3. If you do not fulfil any of the above criteria, we may still approve your application on a case-to-case basis at our sole discretion.
    2. Application

      1. By submitting your application, you agree that, at the time of registration, you will provide accurate and complete registration information and that you shall inform us of any changes in such information at any given time.
      2. You are required to provide several personal details in order to enrol. You are solely responsible for maintaining the accuracy of your account information and for updating it as required.
    3. Rejection

      1. We reserve the right to, in our sole discretion, to approve or reject any application for any reason (and is under no obligation to disclose such reasons). You will have no legal recourse against us for the rejection of your Affiliate Program application.
    4. Acceptance of Application

      1. Provided that all the conditions are fulfilled, you will become a Member under our Affiliate Program and have limited access to the Services.
      2. You will remain as a Member of the Affiliate Program until you terminate your Membership. You can do so by emailing us at info@getarrange.com. We also reserve the right to, in our sole discretion, terminate your Membership for any reason (and is under no obligation to disclose such reasons). You will have no legal recourse against us for the termination of your Affiliate Program Membership.
    5. Membership Non-Transferable

      1. You may not assign / transfer / sell your Affiliate Membership to another person.
    6. Benefits of Affiliate Membership

      1. Please note that an Affiliate Membership is different from a getArrange.com’s User Account.
      2. With your Affiliate Membership, you will be entitled to the following:
        1. Access to the Affiliate Account, with selected free features within the Affiliate Account available to you.
  5. UPGRADING TO A CERTIFIED ESTATE PLANNER

    1. In addition to the criterias and terms as set out in clause 4 above, to upgrade as our Certified Estate Planner the additional terms set out in Clause 5 below will apply.
    2. Enrolment

      1. You are required to pay the necessary enrolment fees to upgrade to become our Certified Estate Planner.
      2. We reserve the right to reject your application to enrol for any reason (and is under no obligation to disclose such reasons). You will have no legal recourse against us for such rejection. If your application to enrol is rejected, the enrolment fees, less administrative fees of S$25/- will be refunded within 30 days.
    3. Training

      1. Once your application is approved, you must attend our exclusive getArrange Training Course (“Training Course”) and pass our Estate Planner Exam which would be administered at the end of the Training Course. This may be in the form of an E-learning.
    4. Validity

      1. You will be certified by us as our Certified Estate Planner after our staff has verified that you have completed all required course syllabus including but not limited to any exam(s). The verification may take up to 3 working days to process. You will remain as our Certified Estate Planner for one (1) year. (For example, if you become our Certified Estate Planner on 18 Oct 2020, your status as our Certified Estate Planner will end on 17 Oct 2021)
      2. Your status as our Certified Estate Planner is renewable on a yearly basis.
      3. To renew your status as our Certified Estate Planner for the next one (1) year, you will need to pay the necessary renewal subscription fees which are automatically deducted from your account. This renewal method will extend your status as our Certified Estate Planner for the next one (1) year.
      4. If you fail to renew your status as our Certified Estate Planner before it expires, your status as our Certified Estate Planner will be automatically suspended. Any benefits including unused User Account Credits still left in your Affiliate Account will be forfeited. By default, you will be downgraded to become a Member in our Affiliate Program.
      5. To reinstate your status as our Certified Estate Planner, you can do so within the system and pay the subscription fees for the year. Please note that this may be subjected to our sole and absolute discretion and we may, on a case-by-case basis, require you to attend a refresher training course and/or complete the required exam(s).
    5. Certified Estate Planner Status Non-Transferable

      1. You may not assign / transfer / sell your status as our Certified Estate Planner to another person.
    6. Benefits of Upgrading to Become Our Certified Estate Planner

      1. Please note that being our Certified Estate Planner is a higher tiered status from being a Member under our Affiliate Program.
      2. As our Certified Estate Planner, you will be entitled to the following:
        1. One-time Introductory Course (non-transferable);
        2. Any further refresher courses we may provide in the future;
        3. Access to the Affiliate Account, with more features unlocked (e.g. UNLIMITED Will-writing tools separate from User Account Credits as per clause 7) within the Affiliate Account available to you; and
        4. Preferential rates for purchase of any additional User Account Credits.
  6. EXTENT OF GETARRANGE’S SERVICES

    1. You acknowledge that:
      1. getArrange is not in the business of providing financial and/or legal and/or accounting services and/or advice; and that
      2. getArrange is in the business of:
        1. providing a technical platform for purposes of automatically generating Wills from data input by the User;
        2. providing technical tools within the platform to assist you;
        3. referring to the appropriate institutions for related functionalities such as Lasting Power of Attorney (LPA) Certification and Professional Trust Services respective; and
        4. providing a will custodian service.
    2. getArrange may continue to revise, modify, expand, change or remove any of our Services. We may stop, suspend, or modify our Services without prior notice to you. We may also remove any content (including any personal data) at our sole discretion. We also may impose restrictions on the usage of our Services (in case of security issues or if we reasonably suspect a misuse of getArrange’s Services) as we, in our sole discretion, determine to be applicable and appropriate.
  7. USER ACCOUNT CREDITS

    1. Each User Account Credits is equivalent to one (1) year subscription of getArrange.com User Account.
    2. As our Certified Estate Planner you will be entitled to purchase discounted User Account Credits (which you can purchase separately via your Affiliate Account).
    3. If you have enrolled as a Certified Estate Planner (Old System) before 18 Oct 2020, you will be entitled to a limited number of complementary User Account Credits at the onset.
    4. User Account Credits are also subjected to the following terms:
      1. You cannot sell the User Account Credits; and
      2. The User Account Credits are non-transferable between Affiliate Accounts; non-refundable and not exchangeable for cash; and
      3. The User Account Credits are non-stackable (e.g. User was previously given a credit on 19 Oct 2020 and has access to the platform till 18 Oct 2021. User is then given another credit on 5 June 2021. User will now have access to the platform TILL 4 June 2022 INSTEAD of 17 Oct 2022.) and multiple credits sent to the same User on the same day will still result in the same 1 year access from the date the credit is sent.
    5. You can use the User Account Credits in the following way:
      1. Use it to create a User Account for yourself (you will need to use a different email from the one you enrolled as a Certified Estate Planner) on getArrange.com; and
      2. Give it to your clients, family, friends etc.
  8. CERTIFIED ESTATE PLANNER (OLD SYSTEM)

    1. The terms set out in Clause 8 shall apply only to Certified Estate Planners who have enrolled to be our Certified Estate Planner before 18 Oct 2020 using the old system.
    2. Enrolment

      1. We reserve the right to reject your application to enrol for any reason (and is under no obligation to disclose such reasons). You will have no legal recourse against us for such rejection. If your application to enrol is rejected, the enrolment fees, less administrative fees of S$25/- will be refunded within 30 days.
    3. Training

      1. Once your application is approved, you must attend our exclusive getArrange Training Course (“Training Course”) and pass our Estate Planner Exam which would be administered at the end of the Training Course. This may be in the form of an E-learning.
    4. Validity

      1. You will be certified by us as our Certified Estate Planner (Old System) after our staff has verified that you have completed all required course syllabus including but not limited to any exam(s). The verification may take up to 3 working days to process. You will remain as our Certified Estate Planner (Old System) for one (1) year. (For example, if you become our Certified Estate Planner (Old System) on 18 Oct 2019, your status as our Certified Estate Planner (Old System) will end on 17 Oct 2020.)
      2. Your status as our Certified Estate Planner (Old System) is renewable on a yearly basis till 31 Dec 2022 (See clause 8.7.1).
      3. To renew your status as our Certified Estate Planner (Old System) for the next one (1) year, you need to purchase and use at least five (5) User Account Credits in the course of the current 1 year period. The one (1) year renewal will start on the day after your current Certified Estate Planner (Old System) status expires. (For example, if your Certified Estate Planner (Old System) status is due to end on 3 April 2019, and you purchased and used five (5) User Account Credits on 31 March 2019, your new expiry date would be 2 April 2020). Clause 8.4.3 shall be valid only till 31 Dec 2022 (see clause 8.7.1).
      4. If you fail to maintain the minimum usage of at least five (5) User Account Credits set out in clause 8.4.3 above, the necessary renewal fees of SGD 200 based will be automatically deducted from your account. This renewal method will also extend your status as our Certified Estate Planner (Old System) for the next one (1) year. Clause 8.4.4 shall be valid only till 31 Dec 2022 (see clause 8.7.1).
      5. If you fail to renew your status (either by maintaining currency in clause 8.4.3 or payment in clause 8.4.4) as our Certified Estate Planner (Old System) before it expires, your status as our Certified Estate Planner (Old System) will be automatically suspended. Any benefits including unused User Account Credits still left in your Affiliate Account will be forfeited. By default, you will be downgraded to become a Member in our Affiliate Program as per clause 4.
    5. Certified Estate Planner (Old System) Status Non-Transferable

      1. You may not assign / transfer / sell your status as our Certified Estate Planner (Old System) to another person.
    6. Benefits as a Our Certified Estate Planner (Old System)

      1. As our Certified Estate Planner, you will be entitled to the following:
        1. One-time Introductory Course (non-transferable);
        2. Any further refresher courses we may provide in the future;
        3. Access to the Affiliate Account, with more features unlocked (e.g. LIMITED Will-writing tools tied to the number of User Account Credits) within the Affiliate Account available to you;
        4. A limited number of User Account Credits (subject to terms as set out at clause 7 above); and
        5. Preferential rates for purchase of any additional User Account Credits.
    7. Transition to to the new Certified Estate Planner System (as per clause 5 above)

      1. The Certified Estate Planner (Old System) will be phased out entirely by 31 Dec 2023.
      2. Certified Estate Planners enrolled in the Old System can transit to the new Certified Estate Planner System (as per clause 5) on an opt-in basis. Additionally, if you do so before 31 Oct 2021, you will be entitled free access to the new system including the UNLIMITED Will-writing tools till 31 Oct 2021 (i.e. the first payment for renewal subscription fees as per clause 5.4.3 will be on 1 Nov 2021). If you transit after 31 Oct 2021, you will be required to pay the full enrollment fees as per clause 5.2.1).
      3. Certified Estate Planners enrolled in the Old System will NOT be able to renew your status after 31 Dec 2022. You will be downgraded to a Member as per clause 8.4.5 after your status as a Certified Estate Planner ends.
  9. CODE OF CONDUCT

    1. You agree to:
      1. maintain the highest standards of integrity in dealing with the User and/or potential User;
      2. always act in line with getArrange’s code and within the law;
      3. not make any misleading warranty or representation in respect of the Services provided by getArrange.com. In this regard, you shall make it known to the User that:
        1. getArrange.com is merely an automated tool whose function is merely to generate a pre-formatted will based on data input by the User and for purposes of keeping track of one’s financial records;
        2. getArrange.com is not in a position to provide any legal and/or financial advice / services; and
        3. You are not a legally trained person and that you are not providing legal advice / services.
      4. not conduct yourself in a way, or do anything or allow anything to be done which does or might bring getArrange’s business or reputation into disrepute or adversely affect it or them.
    2. You shall not:
      1. without getArrange’s prior written consent display any marketing, advertising, or other promotional material other than getArrange.com’s promotional material;
      2. without getArrange’s written consent use in, or in relation to, getArrange any trademark or name or other designation or other intellectual property other than those licensed to you under this Agreement;
      3. maintain, directly or indirectly, any financial interest in the competitors of getArrange; and
      4. reverse engineer, decompile, disassemble, modify or create derivative works based on getArrange’s Services.
    3. You also have a general duty to act in accordance with good faith and fair dealing and to cooperate with getArrange in relation to the Agreements, to the extent that getArrange can reasonably expect it, to facilitate the proper performance of the Agreements.
    4. We may terminate or suspend your Affiliate Membership and/or your status as our Certified Estate Planner if you are in breach of any of the above.
  10. NON-PARTNERSHIP / AGENCY

    1. You acknowledge that you and getArrange have not created a partnership and nothing contained in these Agreements shall in any manner whatsoever constitute any party the partner, agent, or legal representative of the other party, nor create any fiduciary relationship between the parties for any purpose whatsoever.
    2. Neither party shall have the authority to act for, or to assume any obligations or responsibility on behalf of, any other party except as may be, from time to time, agreed upon in writing between the parties or as otherwise expressly provided.
  11. TERMINATION

    1. This Agreement is effective upon the date when you submit your application to getArrange and it will continue to apply to you until terminated by either you or us.
    2. We may terminate and /or suspend your Affiliate Membership and/or your status as our Certified Estate Planner (and access to and use of your Affiliate Account) without liability at any time, including in the event of:
      1. Your actual or suspected unauthorised or prohibited use of the Services;
      2. Failure to comply with the provisions of the Agreements;
      3. Any requirement by law or a regulatory government body; and/or
      4. Protecting our network or our other users.
      5. Any suspected abuse of the system, determined based on the discretion of the Company and within reasonable grounds.
    3. If you wish to terminate your Affiliate Membership altogether, please email us at info@getArrange.com. You can downgrade from a Certified Estate Planner to a Member anytime within the system.
    4. You agree that upon the pre-mature termination of your Affiliate Membership, and/or your status as our Certified Estate Planner, no refund (full or partial) for any unclaimed and/or unused benefits will be provided.
  12. WARRANTY AND DISCLAIMER

    1. getArrange.com makes no representation that the operation of the website will be uninterrupted or error-free and getArrange.com will not be liable for the consequences of any interruptions or errors.
  13. LIMITATION OF DAMAGES

    1. In no event will we be liable to you, any Users that you have referred and/or their estate and/or any beneficiaries for any direct, indirect, incidental or consequential damages or economic loss arising out of your use of our site or any other services or products provided by/to you.
    2. Further and in any case, getArrange’s liability under these Agreements will not exceed Singapore Dollars S$50/-.
  14. INDEMNIFICATION

    1. To the fullest extent permitted by applicable law, you agree to indemnify and hold getArrange harmless from and against all damages, losses, and expenses of any kind (including reasonable legal fees and costs) arising out of:
      1. your breach of these Agreements;
      2. any activity in which you engage on or through the Services;
      3. any negligent / reckless / malicious misrepresentation made to a third party; and/or
      4. your violation of any law or the rights of a third party.
  15. THIRD PARTY RIGHTS

    1. Unless expressly provided to the contrary in this Agreement, a person who is not a Party has no right under the Contracts (Rights of Third Parties) Act (Cap 53B) of the Statutes of the Republic of Singapore to enforce or enjoy the benefit of any term of this Agreement and the consent of any person who is not a Party is not required to rescind or vary this Agreement at any time.
  16. GENERAL PROVISIONS

    1. Entire Agreement

      1. Other than as stated in this section or as explicitly agreed upon in writing between you and getArrange, the Agreements will constitute all the terms and conditions agreed upon between you and getArrange and supersedes any prior agreements in relation to the subject matter of these Agreements, whether written or oral.
    2. Severability and Waiver

      1. Unless as otherwise stated in the Agreements, should any provision of the Agreements be held invalid or unenforceable for any reason or to any extent, such invalidity or enforceability shall not in any manner affect or render invalid or unenforceable the remaining provisions of the Agreement, and the application of that provision shall be enforced to the extent permitted by law.
      2. Any failure by getArrange to enforce the Agreements or any provision thereof shall not waive getArrange’s right to do so.
    3. Assignment

      1. getArrange may assign the Agreements or any part of them, and getArrange may delegate any of its obligations under the Agreements.
      2. You may not assign the Agreements or any part of them, nor transfer your Affiliate membership / Certified Estate Planner status or sub-license your rights under the Agreements to any third party.
    4. Jurisdiction

      1. You and getArrange agree that the Agreements are governed by and shall be construed in accordance with the laws of Singapore.
    5. Contact Details

      1. If you have any questions on the above, please do not hesitate to contact us at info@getArrange.com.
  17. DEFINITIONS AND INTERPRETATION

    1. In this Agreement, unless the context otherwise requires, the following expressions have the following meaning:
      1. Affiliate Account - Account held by a Member / Certified Estate Planner with getArrange.com
      2. User - Person who is not a Member nor a Certified Estate Planner under our Affiliate Program
      3. User Account - Account held by a User with getArrange.com
      4. Intellectual Property - Trade Marks, any trade secrets, distinctive marks, symbols, logos, patents, trade colour, trade dress, trade names, domain names, copyright protected materials, rights in software, database rights, designs, goodwill, know how, licenses, and all other intellectual property rights, to which getArrange is entitled